Sparrow & Spruce LLC
Effective Date: 11.11.25

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this website or purchasing a digital product from Sparrow & Spruce LLC (“Company,” “we,” “us”), you agree to the terms outlined here.1.

1. Information We Collect
We collect two types of information:

A. Information You Voluntarily Provide
When you interact with our website, purchase digital products, or join our email list, you may provide:

• Name
• Email address
• Phone number
• Billing or payment information (processed securely through third-party providers)
• Any details submitted through forms, surveys, or customer support requests

B. Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on the site
• Click behavior
• General location data

This information helps us understand how visitors use our site and improve functionality.

2. How We Use Your Information

We use your information to:

• Deliver your purchased digital products
• Send transactional emails (receipts, download links, account updates)
• Send marketing emails if you opt in or make a purchase
• Provide customer support
• Improve website performance, offerings, and user experience
• Comply with legal or regulatory requirements
• Email Marketing & Automations

When you purchase a digital product, your email address is automatically added to our email platform (Flodesk) to deliver your product and share related updates or resources.

You may unsubscribe from non-essential emails at any time.
Transactional emails necessary to fulfill your order may still be sent.

3. How We Share Your Information

We only share your information with trusted service providers who assist in operating our website and business, including:

• ThriveCart (checkout + payment processing)
• Flodesk (email delivery + subscriber management)
• Showit (website hosting)
• HoneyBook (client communication, project management, scheduling, invoicing, forms)
• Google Workspace (email communication, file storage, document management, form submissions)
• Payment processors (e.g., Stripe, PayPal)
• Analytics tools (Google Analytics, Google Search Console)

We also use Google Analytics and Google Search Console to analyze website performance, monitor site health, and understand how visitors interact with our content.

We do not sell your personal information.
Information may be disclosed if required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and better understand how our website is used.

These may include:
A. Essential Cookies
Necessary for site functionality and security.

B. Analytics Cookies
Used by tools such as Google Analytics and Google Search Console to measure traffic, understand user behavior, and improve site performance.

Google may use aggregated data to personalize its own services.
Learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites

You may opt out of Google Analytics via the Google Analytics Opt-Out Browser Add-On.

C. Marketing & Retargeting Cookies

If advertising tools (such as Meta Pixel or Pinterest Tag) are enabled, they may track user activity across websites for personalized advertising.

Managing Cookies
You may disable cookies through your browser settings.
Users in certain regions may see a cookie banner allowing them to accept or decline optional categories of cookies.

5. How We Store & Protect Your Data

We take reasonable technical and organizational measures to protect your information, including:

• Using secure third-party platforms
• Encrypted checkout processing
• Restricting access to stored personal data

However, no method of transmission over the internet is completely secure. By using this site, you acknowledge this inherent risk.

6. Data Retention

We retain personal information only as long as necessary to:

• Deliver your purchases
• Maintain business records
• Comply with legal obligations
• Resolve disputes

You may request deletion of your data at any time (see Section 8).

7. Children’s Privacy

This website is not intended for individuals under 18 years old.
We do not knowingly collect or store information from anyone under that age.

8. Your Rights

Depending on your location, you may have rights regarding your personal data.

For All Users:

• Unsubscribe from marketing emails at any time
• Request access, correction, or deletion of your information

For EU/UK Users (GDPR):

• Right to access, correct, or delete data
• Right to restrict processing
• Right to data portability
• Right to withdraw consent
• Right to file a complaint with a supervisory authority

For California Users (CCPA/CPRA):

• Right to know what data is collected and how it’s used
• Right to request deletion
• Right to opt out of sharing or sale of data (we do not sell data)
• Right to non-discrimination

To exercise your rights, contact us at: hello@sparrowandspruce.com

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States.
By using our website, you consent to these transfers.

10. Digital Product Purchases

When you purchase a digital product, we collect the information needed to:

• Process and verify your payment
• Deliver your digital files
• Provide follow-up support
• Maintain purchase records

Digital downloads are delivered through ThriveCart and/or Flodesk.
You may unsubscribe from marketing communications at any time.

11. Business Transfers

If Sparrow & Spruce LLC is sold, merged, or transferred, customer information may be included as part of the business assets that are transferred.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
The “Effective Date” will always indicate the most recent version.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Sparrow & Spruce LLC
Email: jackie@sparrowandspruce.com
Website: https://sparrowandspruce.com
Updated: 11.11.25